Complaint-client and Solution
Dialogue with a
client on a product complaint
Me : Good afternoon sir, can I help
you?
Customer : I want to
complain about the
bag. Last night i
just realized that the zip was broken.
Me : Well, I will tell it to my
manager. Can you wait for a moment?
Customer : Okay. I will wait.
Me : I’m sorry for the trouble, I will change the bag.
Customer : Okay.
Me : Well, here is your new bag. Sorry for the
inconvenience. Thank you for shopping here.
Customer : That’s okay.
Dialog
with a co-worker on the solution for the said complaint
Coworker : Hi bro, are you good ?
Me : Yeah, im well. But there was a customer complaining the bag that he buy was broken
Coworker : And then ?
Me: I replace with the new one
Coworker : Good, Remember
our motto “make customer happy”. Good luck !
Me : Okay, I do. Thanks for your suggestion.
Commonly misused
words
Confusingly
related words
Preposition
